You can be a better customer for LGBTQ+ hospitality workers
By Published on May 17, 2024 “The thing about being out as queer and working in hospitality is that it can give employers and customers another reason to harass you, and even if you’re not getting discriminated against, the threat of it is constant. At the same time, you’re there to make everything a good experience – be fun and cool and welcoming” (Genie, 21, café worker, Melbourne). In the hospitality industry, front-of-house workers are expected not just to serve drinks or make coffee, but to create and sustain a vibe in their venues.